Hello fellow electric scooter lover! Welcome to UrbanScooters.com customer service. You've got questions... we've got answers! It's a perfect match.
You will find our general customer service policies on the following pages:
Shipping Damage / Defect Claim Policy
If you have a question, check our FAQ page.
If your answer isn't online, please contact us directly. Contact us by email for a speedy reply (usually within a few hours), or by phone during standard business hours, Monday - Friday, 9am - 5pm pacific time, holidays excluded.
Customer Service Phone: 626-799-2099
Customer Service E-Mail: firstname.lastname@example.org