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Hello fellow electric scooter lover! Welcome to customer service. You've got questions... we've got answers! It's a perfect match.

You will find our general customer service policies on the following pages:

Return Policy
Cancellation Policy
Shipping Damage / Defect Claim Policy

If you have a question, check our FAQ page.

If your answer isn't online, please contact us directly. Contact us by email for a speedy reply (usually within a few hours), or by phone during standard business hours, Monday - Friday, 9am - 5pm pacific time, holidays excluded.

Customer Service Phone: 626-799-2099

Customer Service E-Mail:

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